Refund policy

Return & Refund Policy

Digital Products — All Sales Are Final

All of our products are digital downloads. Due to the nature of digital goods, all sales are final and we do not accept returns or offer refunds once a purchase has been made and the digital content has been delivered or made available for download.

Damages and Issues

If you experience a technical issue accessing or downloading your purchase, please contact us immediately at gucciferart@gmail.com so we can evaluate the issue and make it right.

Exceptions

In cases where a digital item was not delivered, was corrupted, or was significantly not as described, please reach out and we'll work to resolve it.

European Union 14-Day Cooling Off Period

If you are located in the European Union, please note that the 14-day right of withdrawal may not apply to digital content that has already been accessed or downloaded, in accordance with EU consumer law. By completing your purchase and accessing the digital content, you acknowledge and agree that you waive your right of withdrawal.

Refunds

We will review refund requests on a case-by-case basis for undelivered or inaccessible digital content. If a refund is approved, you'll be refunded to your original payment method within 10 business days. If more than 15 business days have passed since your refund was approved, please contact us at gucciferart@gmail.com.